Tibetan Collection
At Everstmart, we aim to provide quality products and a satisfactory shopping experience. Please read our return and refund policy carefully before placing an order.
We accept returns only in cases where the product received is damaged, defective, incorrect, or significantly different from the product ordered.
Customers should contact us within 48 hours of receiving the order if there is a problem with the product.
If your order arrives damaged, defective, or you receive the wrong product, please contact us through WhatsApp or email as soon as possible.
To help us process your request, please provide:
Certain products may not be eligible for return due to their nature, hygiene considerations, or because they are consumable.
If a return or refund is approved, the refund amount will be processed after the returned product has been received and inspected, where applicable.
Refunds may be issued through the original payment method or another mutually agreed method.
Approved refunds are generally processed within 5–7 business days after approval. The actual time for the amount to appear in your account may depend on your bank or payment provider.
Product exchanges may be considered for damaged, defective, or incorrectly supplied products, subject to product availability.
Order cancellation requests should be made as soon as possible. Once an order has been processed or shipped, cancellation may no longer be possible.
If the return is due to a damaged, defective, or incorrect product, Everstmart may arrange or reimburse reasonable return shipping costs, subject to verification.
Business: Everstmart
Owner: Karma
Email: everstmart@gmail.com
Phone / WhatsApp: 8580804579
Last Updated: August 28, 2026